Are you at the point where your ecommerce partner is just not adding value to your business anymore? Do you feel like you’re in a one sided relationship?
Many companies have gone to market under the model where a significant investment in software and services was made upfront. Eventually, the honeymoon is over and the relationship enters maintenance mode.
“It’s impossible to make changes for opportunities that have a short-term window.”
“The platform is outdated and doesn’t represent the brand well.”
“Our requirements have expanded beyond what the solution can handle.”
“We’re not getting timely and effective support.”
“The new ownership is more interested in cash flow than they are innovation.”
“They aren’t addressing my needs for growth.”
If you have said or thought any of the above sentiments, you'll definitely want to listen to our discussion, which touches on: